Today’s apps are highly user-centric and this has led to an explosive growth in the variety of web apps, mobile devices, games, and the increased focus on agile development, cloud apps, and security make a strong case for crowd testing as it provides a much bigger range of devices, skills, and technologies compared to the traditional testers. To top it all, crowd testing equips product teams with realistic data and customer experience (- how users interact with your app) by testing the apps on real devices in the real world.
Crowd testing helps organizations achieve business-critical goals such as faster time-to-market, better quality of applications, and the obvious end-result – better RoI and cost savings. Crowd testing involves an external pool of testers having an in-depth experience in app testing. Crowd testing thus lays the basis of enterprises that are technology and device agnostic.
Crowd testing involves testing of products across the globe by real-world users on their own testing devices. This helps enterprises improve test coverage and cost-effectiveness by catching defects early in the cycle. These defects may be related to browsers, devices, and operating systems. Customer usage-focused testing leads to better customer experiences, improved productivity, and helps save cost and efforts as organizations do not need to hire full-time employees.
“One reason for the high spend on QA and Testing is a continued use of costly manual testing in the process, despite a significant increase in the proportion of testing budget consumed by automated testing (45%) this year. The 2015 survey data reveals that 39% of respondents feel a reliance on manual testing is the number one technological challenge in application development today.“
Strategic Approaches for Matured QA Practices
The main drivers for Crowd testing are DevOps and the growing need of Innovations in the field of automation that help in quicker and organized release cycles.
Using crowdsourced testing lets teams to do away with any sort of dependencies on manual testing, at the same time, maintaining the same standards of test quality as before. Additionally, QA teams, by integrating crowdsourced testing into testing workflows, are able to develop testing strategies that are more time saving and efficient.
Crowdsourced testing platforms include most testing verticals such as test cases, automation testing, functional testing, security testing, localization, and usability testing. Because Crowd testing helps provide inputs on apps based on real experiences from across geographies, organizations can guide their product development teams and give them actionable insights on what needs to be done to create a product that provides a delightful experience for the users.
There is a growing urge to use crowdsourcing to improve multiple aspects of the QA processes. Crowdsourced software testing toolsets and services have thus become a critical, and popular option among the new age Quality Assurance teams. This has led to a transformation of sort converting internal teams into strategy units that are not only able to create test plans and their approach, but also automate and manage the crowdsourcing tools.
Crowd Automation: The Need and Functioning
Crowdsourced testing platforms provide the benefit of adding on to their team size without requiring to increase the strength of their in-house teams. Thus, organizations can plan to offload repetitive functional and regression testing to crowdsourced testers, while the in-house teams can focus better on performing exploratory testing, UX testing, and managing testing automation tools. While automation, as is a known fact, simplifies and improves the speed of the testing process, it also reduces a lot of complexities faced otherwise in the SDLC, automation testing to uncover issues and evolve fast without breaking things.
During the STLC or the testing lifecycle, test cases are selected and tested within a BDD environment model, using automation scripts written in accordance with your organizations’ quality goals &vision. It is an interesting fact that the BDD & automation scripts are usually created by crowdsourced experts in automation. Once the best scripts are selected with inputs from the project managers, these scripts are then run on virtual servers by test automation experts. Then, it is upon the most robust automation frameworks implemented in the platforms to provide seamlessly automated testing.
Crowdsource testing toolsets helps provide results that simulate the capacity of a dozen QA development test teams at a much more affordable cost compared to that incurred years ago for managing and supporting such a QA infrastructure. Additionally, due to the availability of automated script-testing, mass crowd testing participation, synthetic user transaction functionality, and a huge network of compatibility testers, Crowdsource Testing today provide the best IT services that help justify an organizations RoI and TCO.
Crowdsourcing is a great way to add and implement pseudo-automation into organizational processes, helps transform your QA/QE teams, and helps take the critical steps towards becoming a part of the DevOps journey.
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